1 Review. Leeatta Mothershed Gave us 5 Stars For This Job!
Garage Door Repair Rex, Georgia
When: Mar 2, 2015
Service Category: Residential
Services Performed: Torsion Spring Replacement, Balancing and Leveling Door, Door Lubrication
Leeatta Mothershed Said This About Our Company
Date: Apr 8, 2015
I would definitely recommend your services. It was fast courteous service and I trusted it! I didn’t think he was trying to bill me for more charges. I called my local home depot to find you. I would rate you guys five stars.
replaced both torsion springs, BALANCED and leveled door. performed general service and lubricated door, cycled several times for test.
About This Garage Door Repair Job
A Stockbridge garage door has a lot of moving parts that work together to make sure that it opens and closes as smoothly as possible. If even one of those mechanisms is in disrepair, it can affect the function of the whole system and cause the homeowner to experience any number of problems. In this case, our customer had an issue with opening her garage door. No matter what she did, it seemed that she could not get the door to open. She called us out to her home, and we were able to diagnose her problem right away. One of her torsion springs was broken, which is what was preventing her from opening the garage door. Instead of simply replacing that one spring, I offered to replace both so that the door would be better balanced when it moves. After testing the door several times, it was as good as new.
This Customer’s Reaction To Our Work
Our visit to this customer’s Rex, GA home was friendly and professional from start to finish. After her garage door was finally fixed, the customer stated that she was very pleased with our work. However, her praises didn’t stop there. Not only was she happy with the repair job that we did, but she also said that she was extremely pleased about the price we offered. We are glad that we were able to put a smile on her face by completing quality work within a short time frame (less than one day) at an affordable rate for the customer.
Other Work We Did For Her
We Make Sure Your Garage Door Is In Tip-Top Shape When We Leave
Replacing the springs on this customer’s garage door was only the beginning. Once that was done, we then took the time to balance and level the door so that it was able to open and close in one smooth movement with no hiccups. This will also help make sure that the springs don’t wear unevenly in the future. Additionally, we performed a bit of routine maintenance on her garage door, namely lubricating the door so that it doesn’t stick, make noise, or have any movement issues. Once we were done, this customer’s garage door was in much better shape overall than it was when we arrived at her home. Whether it’s repairing a garage door opener or replacing a simple spring, this is always our goal.